Our warehouse is currently fully operational. We are shipping goods and accepting returns on a daily basis. However, there may currently be delays of 2 to 3 business days due to the additional security measures required for shipping.
Delays may occur in worldwide shipping due to the global outbreak of the coronavirus (COVID-19). Please follow this link for daily updates on shipping delays from DHL.
YES! if you order something that is "In Stock", we will probably be able to deliver your package to DHL in time.
Universal Music GmbH
Street address:Stralauer Allee 1, 10245 Berlin, Germany
For parcels:use our address for returns please (click here)
Hotline: +49 (0)341 9135 220 (Monday – Friday 10.00 AM to 6.00 PM CET)